Food safety, traceability and sustainability blog

The Art of Selection: Choosing the Right Quality Incident Management Solution

Let’s set the stage. You’ve identified gaps in your quality management processes, pinpointed areas for improvement within your quality organization, and recognize that a technological solution is key for elevating the success of your brand’s quality management program. Now, you’re faced with the decision of selecting the right software provider to alleviate your challenges and take your quality incident management strategy to the next level. 

The Essential Elements of Successful Food Quality Teams

Review the indispensable factors to creating a strong food quality management program that sets your quality team and overall brand up for success.

There’s no denying that food quality management is a constant and ever-evolving process. By nature, this series of practices used to ensure that products meet industry, brand and consumer standards must shift and adapt to guarantee that goods are safe and fit for consumption. This is  especially true as regulations continue to expand, new products are brought to market and consumer demands, such as those surrounding transparency and sustainability, shift. 

The Role of Quality Assurance in the Age of Tech-Enabled Traceability

Learn about the role food quality assurance plays across the industry, as well as the importance of adopting digitized methods in support of the future of traceability.

While quality assurance (QA) is an indisputably vital factor across industries and their respective supply chains, it is of utmost importance within the food supply chain. Food quality assurance consists of a series of practices utilized by food and beverage companies to guarantee that their products are meeting industry, brand and consumer standards, in addition to safety regulations. In turn, these practices generate consumer trust, allowing customers to develop confidence in these brands and their ability to satisfy quality requirements, as well as generate products that are safe for consumption. 

4 Elements to Managing Quality Across Your Supply Chain

Learn how FoodLogiQ Connect customers achieve full visibility into food quality, gain centralized control over incident response, and improve credit retrieval times and efficacy in our guide, 4 Elements to Managing Quality Across Your Supply Chain.

Quality management is, in essence, about driving an efficient and safe supply chain that yields food of consistently high standards from farm to fork. Food brands winning at quality incident management are going beyond the capture of expired, contaminated, mislabeled or otherwise defunct product - they are systematizing superior quality ownership to harness new insights, identify risks and automate the processes that ensure quality and safety at scale across locations.

How Dine Brands Increases Value Cross-Functionally with FoodLogiQ Connect

Learn how Dine Brands Global Quality Assurance Specialist Jason Brown is leveraging the FoodLogiQ Connect platform to drive business continuity throughout the company, whose brands represent 6,000 restaurant locations worldwide.

Dine Brands Global is one of the world's largest full service dining companies in the world, and franchises two iconic brands, Applebee's and IHOP. A customer since 2018, the Dine Brands Quality Assurance team has evolved their programs by leveraging the FoodLogiQ Connect platform for years. Dine Brands’ current approach to food quality and safety? Building value through new efficiencies and superior visibility. 

Value-building is not always the first thing that comes to mind when one mentions food safety or quality assurance. As Dine Brands Quality Assurance Specialist Jason Brown points out, “Quality Assurance is not known as the money-making part of the organization.” The philosophy of building value is more often claimed by business units like franchise operations, advertising or innovation. Many believe that the importance of protecting customers, delivering top-tier, traceable ingredients and resolving incidents swiftly are investments reflected in red on their company’s balance sheet. And, when things are going well, quality and safety can remain out of sight, out of mind. “You don't really think about the things that are going on behind the scenes,” says Brown, “The restaurant doesn't care about how long it takes to get a credit until they need a credit.”

However, the Dine Brands team is proving that, armed with the right digital tools, value-building is something Quality Assurance can drive on a fundamental level.