Food safety, traceability and sustainability blog

Five Guys and FoodLogiQ: Working Together and Partnering for Success

Guest blogger Robbie Wiggins, a FoodLogiQ Customer Success Manager, shares highlights from his visit to Five Guys headquarters in Lorton, Virginia.

Hello, World!  It’s me again - Robbie, your ever-excited FoodLogiQ Customer Success Manager. Today I want to talk a bit about what it means to be in a successful business partnership.  

When I think of working together in a partnership, several words come to mind: support, commitment, and open and honest communication, just to name a few. And while we here at FoodLogiQ truly value all of our business partnerships, today I want to focus on one in particular.  It was launched in April 2017, when Five Guys  began collaborating with FoodLogiQ to gain greater insight into their supply chain, centralize their supplier management, and utilize quality issue tracking and reporting to accomplish their business goals.

Ensuring Supplier Success in FoodLogiQ Connect


Join FoodLogiQ for a live demo on Thursday, November 15th, 2018 at 2:00 pm ET and learn about best practices, ongoing customer support, and training resources that help you get the maximum return on your software investment.

When using a new software platform, ensuring supplier adoption and overall supplier success can be challenging. At FoodLogiQ we ensure you and your suppliers are set up for success from day one using FoodLogiQ Connect.

SaaS and Customer Success: A Match Made in Heaven

Guest blogger Robbie Wiggins, a FoodLogiQ Customer Success Manager, shares insight on SaaS and why this unique business model provides so many benefits to customers.

Once upon a time in 1995, a travel and expense company was making its way through the ranks by selling hardware in the form of CD-ROMs and floppy disks (remember those?).  With an eye toward the future, the company made the decision in 1998 to begin selling software licenses, instead of hardware, to enterprises.  Soon thereafter, the dot-com crash of 2001 happened, but instead of caving, this company again leaned in, pivoted, and instead of selling hardware or software licenses to enterprises, it began selling software licenses to anyone that had access to a browser.  

Learning from Hurricane Florence: Managing Food Supply Chain Disruptions

Disruptions, especially those caused by variables beyond our control, are bound to occur in the food supply chain. These include political upheavals, economic meltdowns and natural disasters. Hurricane Florence recently swept through North Carolina, the location of our main office, leaving in its wake billions worth of damaged property and infrastructure. Agricultural losses are estimated at $1 billion dollars. For anyone in the food industry, it's a not-so-gentle reminder of the often powerful impact of supply chain disruptions.

Food Fraud: Reducing the Risks and Ensuring Food Safety

Food fraud is a rising concern in the food industry.  The deliberate substitution, addition, tampering, or misrepresentation of food for financial gain defines food fraud. The Grocery Manufacturers Association estimates loss between $10 to $15 billion to food fraud each year. As the food supply chain becomes more complex and global, the possibility of encountering food fraud along the chain increases. Unfortunately, detecting and tracing cases of food fraud to the root sources becomes tougher.

Food Safety & Traceability Software Buyer's Guide

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The Fact, Fiction and Future of Blockchain with FoodLogiQ

Traceability Consumer Survey

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