You’ve seen the headlines: “Unknown Source Causes Multistate Foodborne Illness Outbreak.” The troubling part from a food safety perspective is the word unknown. The E. coli outbreak linked to romaine lettuce was first announced by the Center for Disease Control in March. Two months later we have yet to determine the source of the contaminated food. This exemplifies the complexity of the food supply chain. Navigating suppliers, COAs, and emails during a food safety scare impacts the QA team’s ability to respond quickly. Response time is key when it comes to mitigating risks along the supply chain.