Food safety, traceability and sustainability blog

SaaS and Customer Success: A Match Made in Heaven

Guest blogger Robbie Wiggins, a FoodLogiQ Customer Success Manager, shares insight on SaaS and why this unique business model provides so many benefits to customers.

Once upon a time in 1995, a travel and expense company was making its way through the ranks by selling hardware in the form of CD-ROMs and floppy disks (remember those?).  With an eye toward the future, the company made the decision in 1998 to begin selling software licenses, instead of hardware, to enterprises.  Soon thereafter, the dot-com crash of 2001 happened, but instead of caving, this company again leaned in, pivoted, and instead of selling hardware or software licenses to enterprises, it began selling software licenses to anyone that had access to a browser.  

FDA Takes Commitment to Consumer Safety and Public Health to Next Level with New Food Recall Policies

FDA Commissioner Scott Gottlieb, MD, issues statement regarding disclosure of retailer information; Agency then announces new ‘Draft Guidance’ that sets criteria for making previously-confidential information public for certain types of recalls.

On September 26, 2018, the Food and Drug Administration (FDA) issued a statement by Commissioner Scott Gottlieb, MD, about the FDA’s new policy to disclose retailer information for certain food recalls in an effort to improve consumer safety.  Then, just one day later, the FDA published a notice announcing the creation of a new ‘Draft Guidance’ - the second in a series of policy steps the agency is taking as part of a broader plan to improve oversight of food safety and the recall process.

FoodLogiQ Strengthens Reputation as Blockchain Pioneer

“Blockchain is new territory for many organizations, and they want solid guidance and best practices on how to navigate this fast-growing technology,” says Jamie Duke, FoodLogiQ CEO.  “We’re here to give it to them.”

FoodLogiQ, the leading SaaS provider of traceability, food safety and supply chain transparency solutions, today announced it will present at Blockchain East Summit + Trade Show in New York City on October 10, 2018, alongside multinational, protein-focused food company Tyson Foods and biotechnology authority AgBiome Innovations.  Together, the companies will serve on a panel discussion addressing the topic of blockchain and how it is being used in the food and beverage supply chain.

Learning from Hurricane Florence: Managing Food Supply Chain Disruptions

Disruptions, especially those caused by variables beyond our control, are bound to occur in the food supply chain. These include political upheavals, economic meltdowns and natural disasters. Hurricane Florence recently swept through North Carolina, the location of our main office, leaving in its wake billions worth of damaged property and infrastructure. Agricultural losses are estimated at $1 billion dollars. For anyone in the food industry, it's a not-so-gentle reminder of the often powerful impact of supply chain disruptions.

Food Fraud: Reducing the Risks and Ensuring Food Safety

Food fraud is a rising concern in the food industry.  The deliberate substitution, addition, tampering, or misrepresentation of food for financial gain defines food fraud. The Grocery Manufacturers Association estimates loss between $10 to $15 billion to food fraud each year. As the food supply chain becomes more complex and global, the possibility of encountering food fraud along the chain increases. Unfortunately, detecting and tracing cases of food fraud to the root sources becomes tougher.