Food safety, traceability and sustainability blog

Delivering Global Quality and Sustainability Through Tech-Enabled Auditing with Red Lobster

“We want to make sure that we’re providing the safest food at the highest quality. The only way to really do that is to keep track of each individual supplier on a regular basis. You have to turn to technology.” — Red Lobster Director of Total Quality and Food Safety Dennis Price.

Red Lobster has been leading the charge in delivering quality, sustainable seafood since 1968. And, with fans like Beyoncé, the brand has proven that excellence is to “Sea Food Differently,” particularly in terms of sourcing and standards. The Red Lobster commitment includes serving seafood “in ways that are traceable, sustainable, and responsible,” which is something that the entire food safety and quality team takes very seriously. Red Lobster Director of Total Quality and Food Safety Dennis Price spoke with FoodLogiQ on how his team leverages FoodLogiQ Connect auditing functionality to elevate standards throughout Red Lobster's global supply chain and ensure that the company is doing its part to protect ocean resources while serving customers across hundreds of locations.

FoodLogiQ’s Spring ‘21 Release Introduces Connect Data Links, UI Enhancements and Intricate Withdrawal Communication

FoodLogiQ’s commitment to our customers and industry partners is a driving force in advancing innovation and technology within the FoodLogiQ Connect platform, as well as throughout the food industry. Together with valued customer input, this commitment is one that drives and guides each of our product developments and releases – and one that is especially apparent in the delivery of our latest release. FoodLogiQ’s Spring Release has a heightened focus on Audits and Assessments functionality, bridging relationships across a connected platform and enhanced recall communication for streamlined resolution. Review the highlights of our latest product enhancements and innovation, below.

Building a More Modern Approach to Food Safety at the 2021 Food Safety Summit

FoodLogiQ discusses modernized quality incident management and tech-enabled traceability at the 2021 Food Safety Summit.

Over 1,000 food safety professionals are virtually attending this year's annual Food Safety Summit to participate in educational sessions, network with other leaders in food safety, and learn from solution providers about the cutting-edge technologies available in the industry. FoodLogiQ is excited to present two forward-looking sessions as part of this year's event, taking place May 11th - May 13th.

Traceability, Technology and a Better Future at Virtual reCONNECT 2021

FoodLogiQ’s user group meeting is being held virtually for the second year in a row; learn what to expect from our annual event and why you should attend! Virtual reCONNECT 2021 is taking place May 17 - May 21, and features talks from leading brands like Whole Foods Market, First Watch, Chipotle, Chick-fil-A, Thrive Market, Chobani, Partake Foods, Testo, Avery Dennison and many more – request a pass today. 

At the heart of FoodLogiQ’s work is a commitment to building a more connected and safe food supply chain. Facilitating compliance, data quality and millions of Critical Tracking Events (over 67 million, to be exact!) is only a piece of the puzzle. We know that bringing our partners together—creating a platform for knowledge sharing, collaboration and community—is an essential piece of achieving a stronger and more effective food system.

That’s why this year, in addition to covering innovative use cases of the FoodLogiQ Connect platform from companies like Tyson and Dine Brands, we're taking on important topics like empowering women in the industry, democratizing food businesses, connecting as an industry, how food safety responds to crisis and building technical interoperability.

How Dine Brands Increases Value Cross-Functionally with FoodLogiQ Connect

Learn how Dine Brands Global Quality Assurance Specialist Jason Brown is leveraging the FoodLogiQ Connect platform to drive business continuity throughout the company, whose brands represent 6,000 restaurant locations worldwide.

Dine Brands Global is one of the world's largest full service dining companies in the world, and franchises two iconic brands, Applebee's and IHOP. A customer since 2018, the Dine Brands Quality Assurance team has evolved their programs by leveraging the FoodLogiQ Connect platform for years. Dine Brands’ current approach to food quality and safety? Building value through new efficiencies and superior visibility. 

Value-building is not always the first thing that comes to mind when one mentions food safety or quality assurance. As Dine Brands Quality Assurance Specialist Jason Brown points out, “Quality Assurance is not known as the money-making part of the organization.” The philosophy of building value is more often claimed by business units like franchise operations, advertising or innovation. Many believe that the importance of protecting customers, delivering top-tier, traceable ingredients and resolving incidents swiftly are investments reflected in red on their company’s balance sheet. And, when things are going well, quality and safety can remain out of sight, out of mind. “You don't really think about the things that are going on behind the scenes,” says Brown, “The restaurant doesn't care about how long it takes to get a credit until they need a credit.”

However, the Dine Brands team is proving that, armed with the right digital tools, value-building is something Quality Assurance can drive on a fundamental level.