“There arguably isn’t anything more important to a food company than the quality and safety of the products they serve their customers,” says Katy Jones, Chief Marketing and Strategy Officer at FoodLogiQ. “A company’s entire brand and their reputation are held up on that quality. But customers expect more than just a first-time positive experience consuming a product; they expect that same level of quality time after time. This is why auditing and managing the quality specifications of your products - to ensure consistent quality over time - is such a critical component to a brand.”
Understanding this critical need of our customers for consistent product quality, the FoodLogiQ product and engineering teams worked hand-in-hand to expand the functionality of Manage + Monitor to include a dynamic set of product specification audit capabilities. Within the existing audits and assessments features of Manage + Monitor, FoodLogiQ customers can now conduct audits against specific attributes of their products.
First, customers define the specific data they would like to collect on their products such as size, weight or color, as well as the accepted values for each of those specific fields.
Once those specifications are defined, auditors are then able to gather the necessary data in FoodLogiQ Connect. When samples fall outside of the accepted values, the data is clearly highlighted for the auditor, who can then quickly issue a Corrective Action / Preventive Actions (CAPA) directly to suppliers in the platform.
Once several samples are collected, the new feature will also automatically calculate minimums, maximums and averages for each attribute across samples.
The results of a product specification audit can also be shared directly with suppliers, and they are able to independently view the details of their performance as well. The results of product specification audits can seamlessly be exported in a PDF or CSV format.
“Our number one goal is to provide our customers with the very best software that enables them to solve their business challenges and reach their business goals,” says Sean O’Leary, FoodLogiQ CEO. “We believe the additional product specification audit functionality included in this release will provide our platform users with even greater visibility into their supplier management, as well as valuable metrics that facilitate real-time decision making. When it comes down to it, we’re helping them to work better, faster and smarter, and we’re excited about these additional capabilities that directly benefit Manage + Monitor users within our platform.”
Want to see Product Specification Audits in Action?