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FoodLogiQ’s Winter 2021 Release: Expanding Recall + Response Functionality, Role-Based Permissions, Mobile Compatibility and Integrations


One of FoodLogiQ’s core tenets and guiding principles is our commitment to our customers. This commitment is showcased in a variety of ways and is driven by the promise to deliver the highest standards of products and services, as well as to innovate and enhance our product on a consistent basis. As part of this process, FoodLogiQ takes pride in encouraging, listening to and incorporating the thoughts and ideas of our partners. Our Winter 2021 Release would not be nearly as complete or innovative without the inclusion of those thoughts and ideas. In that spirit, we’re excited to divulge the details of this most recent release.

Key Elements of the Winter 2021 Release

Product Withdrawal from CSV
This release introduces the exciting new ability to initiate a product removal or withdrawal via a CSV import that contains product, location and contact data. FoodLogiQ’s Recall + Response solution is designed to enable food companies, retailers and operators to quickly and efficiently execute a product removal both within their organization and across their supply chains. With this new functionality, manufacturers and distributors can seamlessly introduce data from existing systems, such as product lifecycle management (PLM) or order management system (OMS) softwares, to FoodLogiQ Connect to execute and respond to product withdrawals.

With this new functionality, easily import product master data, order information, location data and customer contacts into Recall + Response, and take immediate action. Then, track and monitor the withdrawal or product removal as locations respond across the supply chain.

CSV Withdrawal Winter 21 Release


Expanded Withdrawal Contact Notifications
During a product removal or withdrawal, it’s essential to have access to accurate and precise product data, communicate with partners across the supply chain, and allow these individuals to acknowledge and respond to the event. Expanding off of current Recall + Response functionality, this release introduces the ability for contacts outside of FoodLogiQ Connect to receive recall notifications and respond to product removal events.


As a result, supply chain partners can acknowledge and communicate actions taken to resolve an issue without having to register or log in to FoodLogiQ Connect. In such, it’s easier for food companies, particularly consumer packaged goods (CPG) manufacturers, to manage product removals in less time and with minimal setup.

Attribute Standardization
Over the past several releases, FoodLogiQ has placed great emphasis on event data normalization within Track + Trace. As part of our Winter Release, we have continued this work, focusing on the display of standardized attribute data in the platform. The Track + Trace user interface now contains customizable columns for business transaction fields, including Purchase Order, Invoice Number, Pallet ID and Bill of Lading.

Through this data normalization work, FoodLogiQ’s goal is to increase the ease and intuitiveness of traceability event data review, therefore allowing our partners to more easily understand the progression of product across the supply chain. In turn, this ensures consistency and simplifies reporting and analytics, both within and outside of our platform – such as through integrations and external data manipulation.

Mobile RFID Compatibility
As part of this release, FoodLogiQ has added the ability to parse radio-frequency identification (RFID) labels for traceability data utilizing the FoodLogiQ mobile application. With this functionality, RFID labels are read using the Zebra RFD8500 device, at which point traceability event data is transferred into FoodLogiQ’s mobile app.


While current practice would involve scanning each GS1-128 barcode individually, with RFID, the process of loading labels and entering event data is incredibly swift and efficient. It’s important to note that barcode encoding plays a key role in FoodLogiQ’s ability to parse this data, and we will continue to make updates as the RFID barcoding standard for food is released and refined. This functionality is currently supported on Android devices, and if you'd like to learn more about mobile RFID compatibility, as well as any configurations necessary to meet your organization's needs, contact your FoodLogiQ liaison or reach out to us.

Extended Role-Based Permissions

Within Manage + Monitor, experience new, expanded role-based access control (RBAC) and permissioning options for supplier information and documentation. Specifically, determine which supplier information users have visibility into based on their role within an organization. This is crucial for brands that manage a large employee base and often work with third parties or contractors, as well as those organizations with strong cross-departmental involvement.

With extended permissioning, IT departments, executives and FSQA teams can determine which roles have visibility and access to certain supplier data. For example, using these permissions, an organization can restrict a third party auditor’s access of a specified supplier’s data to view-only. Visibility and edit access can be designated based on several factors, including authority, responsibility and job function, and allows organizations to uphold robust access and data privacy policies.

Audit and Assessment Enhancements
With this release come several additions to audit, assessment and incident functionality in FoodLogiQ Connect. First, the ability to clone existing audits, assessments and incidents in order to minimize time to creation and completion. This is particularly helpful when executing audits on several different products within a single delivery, for instance, or filing incidents for a variety of products included in one shipment. Users can now quickly duplicate the audit, assessment or incident with a simple click.

In addition, this release brings the ability to give ad-hoc audits and assessments custom names or titles. Whereas previously only available as part of a schedule, this functionality is now available to any ad-hoc audit, granting users further configuration and customization capabilities.  

Ad-Hoc Audit Winter Release 21

Oracle Retail Brand Compliance Integration

As part of our strategic priority to support a connected food tech stack, FoodLogiQ continues to evolve and expand integration opportunities. A key component to this release, therefore, is the introduction of an integration with Oracle Retail Brand Compliance. This integration enables the synchronization and flow of withdrawal data surrounding supplier or supplier products between FoodLogiQ’s Recall + Response solution and Oracle Retail Brand Compliance. Through it, ORBC users will have access to supplier data augmented with FoodLogiQ withdrawal information, providing powerful new insights into supplier evaluation, performance and risk.

These are just some of the new features delivered in FoodLogiQ’s Winter 2021 Release – and currently live in FoodLogiQ Connect. We encourage you to log in to experience the new functionality, as well as consult our Knowledge Base for more information and additional resources. Stay tuned to the FoodLogiQ blog for more information on FoodLogiQ Connect, including future product developments and suggestions on how to best utilize the platform to meet your business needs.

Posted by Kirstin Meyerhoeffer on Feb 19, 2021 12:29:34 PM

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