FoodLogiQ 2020 Year-in-Review: Realizing a More Resilient Food Industry
FoodLogiQ is excited to present a few of our company's significant accomplishments of the last year, as well as key 2020 metrics that reflect achievements in strengthening the transparency and traceability of the global food supply chain during a tumultuous year for the food industry.
“2020 has been a year with no shortage of trials for the food system and for the world at large. We are proud to have been part of a historic effort to come together as an industry, and keep the food supply chain as safe and resilient as possible,” says FoodLogiQ CEO Sean O’Leary. “As a company, FoodLogiQ has broken a number of records, participated in boundary-pushing initiatives and expanded our customer base in some truly exciting ways. We know our exponential growth this year is tied to a more transparent, technology-enabled food system, and we anticipate 2021 will bring more successes as we continue to usher in a New Era of Smarter Food Safety.”
Building a connected food chain
FoodLogiQ’s connected food chain has nearly doubled by a number of metrics in 2020. Within the last year, FoodLogiQ surpassed 134,000 locations managed through the Connect platform, roughly a 30% increase year-over-year; this represents more than 58,000 customer locations, in addition to over 76,000 supplier locations. Each location added marks the growth of our innovative customers, as well as the broader FoodLogiQ community.
FoodLogiQ boasts over 23,000 international supplier locations managed on the Connect platform, nearly doubling the number of supplier locations outside of the U.S. from 2019. By supporting global supply chains, FoodLogiQ Connect is helping to normalize supply chain safety standards and data in a border-agnostic manner. And, with evolving global standards for categories like seafood, international support continues to be an essential component of modern food safety. To this end, FoodLogiQ is also excited to have expanded language capabilities on the Connect platform in 2020 as well.
In collaboration with our customers and users, FoodLogiQ Connect food traceability data grew over 100% in 2020, with a whopping 55 million Critical Tracking Events (CTEs) captured on the Connect platform to date. Capturing CTEs at scale, in addition to supplier documentation and product information, enables supply chain digitization for food businesses looking to take a modern approach to food supply management. Access to accurate data throughout the product journey is also key to visualizing risks, locating tainted products and reducing waste during product withdrawals or recalls. FoodLogiQ customers benefit from a 75% increase in supply chain visibility by leveraging traceability technology, a number reflective of the power of capturing millions of digital events each month.
Resilience in the face of global crisis
For many industries, the coronavirus pandemic has uncovered systemic weakness and forced rapid adaptation. While the challenges of the COVID-19 public health crisis have not disappeared in the new year, the work across the food industry to protect and feed consumers has been a tireless accomplishment that FoodLogiQ is proud to have supported in 2020. By leveraging FoodLogiQ supply chain risk management capabilities, customers like Whole Foods Market, Dine Brands and Frontier Co-op were able to rely on strong supply chain management foundations, in addition to deploying rapid programs and operational enhancements to combat the multi-faceted challenges and disruptions of the year.
And, as food businesses have had to increase public health protections while relying on leaner operations, strong food safety processes have been more important than ever.
Efficient management of food quality incidents continues to be critical in protecting consumers against foodborne illness and risks. FoodLogiQ’s customers have uncovered and reported nearly 540,000 food quality incidents to date, proving that food quality can remain a priority through crisis.
There is a light at the end of the tunnel for the pandemic, making the coming year an essential time to build a stronger supply chain using lessons we have learned through the crisis.
Ushering food businesses into the New Era of Smarter Food Safety
The New Era of Smarter Food Safety was the name of the game in 2020. FoodLogiQ is thrilled to see the industry push forward into new and more advanced territories in the realms of food safety, emerging technologies and supply chain transparency.
Below are some additional accomplishments FoodLogiQ achieved while driving the future of food forward during 2020:
- Pushed Forward Interoperability with Successful Proof of Concept: FoodLogiQ was a key contributor to an interoperability Proof-of-Concept focused on connecting product tracking data across different technology providers supporting the food supply chain. The multi-phase proof-of-concept, being led by GS1 US, also included IBM Food Trust, Ripe.io and SAP.
- Hosted our first virtual User Group Conference, reCONNECT 2020: Hundreds of FoodLogiQ’s customers, suppliers, partners and guests tuned in virtually for our first virtual conference, and third annual user conference. The agenda featured keynote presentations by John Keogh and Sean O’Leary, topical panel sessions, live roundtables, a new training day and customer-led presentations.
- Supported Food Industry Amidst Global Pandemic: FoodLogiQ also received media coverage for how its business surged as restaurants, grocery stores and food suppliers grappled with how to keep operating amid major disruption.
- Launching Internal Audits: FoodLogiQ released four successful new Connect product releases this year, adding a number of exciting enhancements and features to the platform, including the recent addition of internal audits.
- Customer Growth across Consumer Packaged Goods: FoodLogiQ has continued to cement a position in being a top solution provider for CPG companies such as Conagra Brands and Tyson Foods.
- Third Annual completion of a Type 2 Service Organization Control (SOC 2) Examination: After a rigorous examination, auditors issued an unqualified opinion, confirming that FoodLogiQ once again met the SOC 2 standards for Security and Availability Trust Services Principles.
“We'd like to thank all of our partners for working with us throughout all the highs and lows of 2020 to help drive consumer well-being throughout the global supply chain,” says O’Leary. “I’m confident through our continued collaboration, the coming year will be one of evolution resulting in a more advanced food industry.”